Human resources and other support activities are not value-creating activities in the value chain; only the primary activities create value.

Question

Quizplus · Accepted Answer

This statement is false. Human resources and other support activities do create value in the value chain by enabling and supporting primary activities such as production, marketing, and sales. They may not directly produce the final product or service, but they are crucial for the smooth functioning and success of the primary activities.

Human Resources and Other Support Activities Are Not Value-Creating Activities