Gilbert heads the accounts team of HFC Inc. He received negative feedback from his clients about one of the projects that he managed. He held his subordinates responsible as he felt that they were inefficient and worked carelessly. The judgment made by Gilbert is an example of _____.

Question

Quizplus · Accepted Answer

Gilbert's judgment of holding his subordinates responsible indicates an internal attribution, as he is assigning responsibility and blame to the individuals within his team. This is in contrast to a self-serving bias, which would involve Gilbert blaming external factors for the negative feedback (such as the client's unrealistic expectations or external events beyond their control). Perceptual defense and the halo effect are not applicable in this scenario.

Gilbert Heads the Accounts Team of HFC Inc