According to Herzberg's two-factor theory, hygiene factors include:
A) recognition.
B) interpersonal relationships.
C) the work itself.
D) personal growth.

Question

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Hygiene factors are the basic necessities that must be fulfilled in the workplace to prevent dissatisfaction. These include factors such as salary, job security, working conditions, interpersonal relationships, and company policies. Recognition (A) and personal growth (D) are considered motivators in Herzberg's theory, as they contribute to employee satisfaction and motivation, rather than just preventing dissatisfaction. The work itself (C) can be a hygiene factor or a motivator, depending on whether it provides employees with a sense of accomplishment and achievement.

According to Herzberg's Two-Factor Theory, Hygiene Factors Include