According to Herzberg's two-factor theory, the leader's role is to:
A) use motivators to meet the higher-level needs of employees.
B) provide only hygiene factors to employees.
C) only remove dissatisfiers.
D) use system-wide rewards.

Question

Quizplus · Accepted Answer

According to Herzberg's two-factor theory, motivators such as challenging work, recognition, and opportunities for growth and development, are necessary to meet the higher-level needs of employees and to provide job satisfaction. The leader's role is to identify these motivators and create a work environment that fosters their development and use. Hygiene factors such as salary, job security, and working conditions are necessary to prevent job dissatisfaction but do not necessarily lead to job satisfaction. Leaders should also aim to remove dissatisfiers such as negative work environments and policies that inhibit employee productivity. However, solely focusing on removing dissatisfiers will not lead to sustained employee motivation and job satisfaction.

According to Herzberg's Two-Factor Theory, the Leader's Role Is To