Consider Mary,who is hearing impaired but able to speak and read lips.She applies for the job of accounting clerk.She has all the KSAs required for critical tasks.Although not a critical task,the job requires using the phone from time to time.Can the employer refuse to hire her on the basis of her inability to use a phone?
A)Yes,she needed to be able to hear clearly on the job.
B)Yes,if the employer can show that not answering the phone is a detriment to the business.
C)No,the company has a duty to accommodate her by buying a phone for the hearing impaired.
D)No,the company has a duty to accommodate her by providing an operation to improve her hearing.
E)None of the above.

Question

Quizplus · Accepted Answer

The Americans with Disabilities Act (ADA) requires employers to provide reasonable accommodations to individuals with disabilities unless doing so would cause an undue hardship on the employer. In this case, the employer can easily accommodate Mary's hearing impairment by buying a phone for the hearing impaired, which is a reasonable accommodation. Therefore, the employer cannot refuse to hire her on the basis of her inability to use a phone.

Consider Mary,who Is Hearing Impaired but Able to Speak and Read