The three elements of service delivery are:
A)Pricing, quality, and marketing.
B)Target market, clinical operations, and billing.
C)Pre-service, point-of-service, and after-service.
D)Branding, process innovation, and clinical.

Question

Quizplus · Accepted Answer

The three elements of service delivery are pre-service (before the service is received), point-of-service (during the service delivery), and after-service (after the service has been delivered). While pricing, quality, and marketing are important factors in service delivery, they do not encompass all three essential elements. Target market, clinical operations, and billing are also important components of service delivery, but again, do not encompass all three elements. Branding, process innovation, and clinical are all potential aspects of service delivery, but not the three essential elements.

The Three Elements of Service Delivery Are