The Goods-Services Continuum consists of which set of the following categories?
A)No goods, some goods, even mix, some service, no service
B)Pure goods, core goods, core services, pure services
C)No service, some service, good service, excellent service
D)Self-service, help desk service, face-to-face service, service-with-a-simle
E)None of the above

Question

Quizplus · Accepted Answer

The Goods-Services Continuum consists of four categories: Pure goods (products that are tangible and have no accompanying services); Core goods (products that have a few accompanying services); Core services (services that have a few accompanying goods); Pure services (services that are intangible and have no accompanying goods).

The Goods-Services Continuum Consists of Which Set of the Following