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Suppose the Time It Takes for Customer Representatives to Diagnose

Question 5

Essay

Suppose the time it takes for customer representatives to diagnose and fix computer
problems is uniformly distributed from 10 to 120 minutes.
A. What is the probability that a problem is diagnosed and fixed within 30 minutes?
b. What is the probability that it takes longer than 90 minutes to diagnose and fix a
computer problem?
c. What is the average time for customer representatives to diagnose and fix computer
problems?

Correct Answer:

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a. What is the probability that a proble...

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