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A Business Executive Taught His Managers That Praise Is More

Question 58

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A business executive taught his managers that praise is more effective than
punishment. He was challenged by one of the managers who said that in his experience
praising an employee for executing a task is typically followed by a lesser performance,
whereas yelling at an employee for bad execution is typically followed by improved
performance.
A. Explain this case in terms of a failure to appreciate regression toward the mean.
b. How might luck factor into the improvement or deterioration of performance?

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a. Explain this case in terms of a failu...

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