Which of the following is a critical success factor for any business?
A) being environmentally friendly
B) meeting and exceeding customer needs
C) low employee turnover
D) increase in stock price

Question

Quizplus · Accepted Answer

Meeting and exceeding customer needs is a critical success factor for any business as it leads to customer satisfaction and loyalty, resulting in repeat business and positive word of mouth recommendations. While being environmentally friendly, maintaining low employee turnover, and an increase in stock price are also important, they may not necessarily guarantee business success or sustainable growth in the long run, unlike a customer-centric approach.

Which of the Following Is a Critical Success Factor for Any