Allyson, a unionized worker, believes she has a grievance because her supervisor made her work an hour longer than usual for several days and has refused to pay her any overtime. Which of the following individuals should she contact with her complaint?
A) her national union president
B) her shop steward
C) her arbitrator
D) her company's president

Question

Quizplus · Accepted Answer

Allyson should first contact her shop steward, who is her union representative in the workplace and will advocate on her behalf in filing a formal grievance with management. The shop steward is the first point of contact for union members with grievances and will work to resolve the issue through negotiations with the employer. The national union president, arbitrator, or company president may become involved if the issue is not resolved at the local level.

Allyson, a Unionized Worker, Believes She Has a Grievance Because