Customers at Carat,a premium jewelry store,are encouraged to call and take an appointment before a visit so that a customer service representative is assigned to them.These representatives help every customer make a purchase that meets his or her needs and budget after considering numerous options.The different styles,carat values,and special features of the jewelry are explained to each customer to aid the purchase decision.Carat is a ________.

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Carat provides personalized customer service, with representatives assisting customers in selecting the best jewelry options to meet their needs and budget. This level of service makes Carat a full-service retailer rather than a self-service or basic-service retailer.

Customers at Carat,a Premium Jewelry Store,are Encouraged to Call and Take