Communication that flows directly from one employee to her supervisor is:
A) upward communication
B) downward communication
C) serial communication
D) horizontal communication

Question

Quizplus · Accepted Answer

Upward communication is communication that flows from lower level employees to higher level employees, such as from an employee to her supervisor. Downward communication is communication that flows from higher level employees to lower level employees. Serial communication is communication that flows sequentially through multiple individuals or departments. Horizontal communication is communication that flows between individuals or departments at the same hierarchical level, such as between two supervisors in different departments.

Communication That Flows Directly from One Employee to Her Supervisor