A manager is experiencing communication overload to the point that she is throwing away memos without reading them. This approach to handling overload is:
A) omission
B) error strategy
C) queuing
D) escape

Question

Quizplus · Accepted Answer

Omission is the correct answer because it involves ignoring or not attending to certain messages, which is what the manager is doing by throwing away memos without reading them.

A Manager Is Experiencing Communication Overload to the Point That