An administrative assistant who screens an executive's phone calls, opens his mail, and keeps rack of his appointments, exemplifies which approach to handling communication overload?

Question

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The administrative assistant's role as a gatekeeper exemplifies the use of a gatekeeper approach to handling communication overload, where someone else is responsible for filtering and prioritizing communications for the executive. This allows the executive to focus on more important tasks while still staying informed and connected.

An Administrative Assistant Who Screens an Executive's Phone Calls, Opens