Information about customers is often kept in a _____ system.
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Q11: Companies often find that finding and attracting
Q12: Choosing select groups of people to sell
Q13: _ refers to how much a customer
Q14: Forming close,personal relationships with customers and giving
Q15: A benefit of utilizing a targeted marketing
Q17: Which of the following steps in one-to-one
Q18: To avoid head-on competition with other firms
Q19: _ involves choosing select groups of people
Q20: When Sally selected a group of upper
Q21: Which of the following is a reason
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