Lauren works at the local outlet of CDz, a chain of music stores. She has lately been noticing that Mike, the store manager, has lesser autonomy regarding store layout and
Music selection. On asking Mike, she learns that this is due to the _____ approach being
Adopted by the CDz management in order to ensure a stronger corporate image and a
More uniform customer approach.

Question

Quizplus · Accepted Answer

The situation described in the question indicates that the CDz management has opted for centralization, where decision-making authority is concentrated at the topmost level of the organization. This approach is characterized by a more uniform and standardized approach to decision-making across all units of the organization.

Lauren Works at the Local Outlet of CDz, a Chain