Due to declining sales, Amanda Wallace will be forced to lay off three salespeople. The most effective method for delivering the bad news to the three salespeople is via voice mail.

Question

Quizplus · Accepted Answer

Delivering bad news through a voice mail is impersonal and insensitive. The best method for delivering such news is via face-to-face communication or at least a phone call where a manager can provide support and answer any questions or concerns the salespeople may have.

Due to Declining Sales, Amanda Wallace Will Be Forced to Lay