Lindsey suspected that her sales team might be suspicious of some proposed new expense account rules, so she started her weekly meeting by describing a situation in which an employee was unable to claim a legitimate reimbursement because of the current policies. She used this anecdote to explain why management believed it was time to try something different. This opening was an effective way to introduce her message.

Question

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The opening anecdote helped to set up the rationale for the proposed new expense account rules and allowed Lindsey to address any possible concerns or suspicions the sales team may have had.

Lindsey Suspected That Her Sales Team Might Be Suspicious of Some