Which of the following statements is true of business messages?
A) The level of education and profession of the receiver is irrelevant when writing a message.
B) A message is enriched by the use of jargon, slang, and abbreviations.
C) The use of active voice in a message creates deeper trust between the sender and the receiver.
D) A message needs to be long and detailed so that the receiver understands it.

Question

Quizplus · Accepted Answer

The use of active voice in a message creates deeper trust between the sender and the receiver. This is because active voice is clearer, more direct, and easier to understand than passive voice. Using active voice allows the sender to communicate their message more effectively, which in turn builds trust with the receiver.

Which of the Following Statements Is True of Business Messages