In the relationship era, businesses believe that it is more profitable to:
A) concentrate on attracting new customers.
B) cultivate current customers by using technology.
C) focus on immediate customer transactions.
D) focus on print advertising and not customer satisfaction.
Correct Answer:
Verified
Q112: During which era did businesses begin to
Q113: In the relationship era, which of the
Q114: The relationship era introduced the idea:
A) that
Q115: Which of the following was a result
Q116: Which of the following is a key
Q118: Businesses in the relationship era focus efforts
Q119: During the_, businesses began to develop brands
Q120: During the _, jobs became highly specialized
Q121: _ encompasses all the synthetic resources that
Q122: The four major categories of factors of
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