When Adrian's computer would not respond to commands from the wireless keyboard, he tried restarting the computer,as that strategy had worked in the past. After several tries, the keyboard still did not work so he gave up and called a computer repair service. A technician easily solved the problem: the batteries in the wireless keyboard needed to be replaced. Adrian's inability to solve the problem on his own had been hampered by his:

Question

Quizplus · Accepted Answer

Adrian's inability to consider that the problem could be with the batteries instead of the computer shows that he was limited by his mental set, or the tendency to approach a problem in a certain way based on past experiences or preconceptions.

When Adrian's Computer Would Not Respond to Commands from the Wireless