The manager of a large shopping mall was upset about the groups of rowdy teenagers who were hanging out by the mallentrance and scaring off his adult customers. He discovered that if he played classical music over the loud speakers by the door, the teenagers no longer gathered at the entrance. The mall manager's use of classical music to modify the teenagers'behavior is an example of:

Question

Quizplus · Accepted Answer

Playing classical music is an aversive stimulus that discourages the teenagers from gathering, which is an example of punishment by application.

The Manager of a Large Shopping Mall Was Upset About