After Michael studied the chapter on social psychology, he decided to try an experiment. He wanted to see how people on a half-empty bus would react if he politely asked someone to move so he could have a particular seat. But when Michael boarded the bus, he found he was just too embarrassed to carry out his experiment. Michael's behavior appears to be governed by:

Question

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Michael's behavior is governed by social norms, which are the unwritten rules that guide behavior in social situations. In this case, Michael likely felt embarrassed or uncomfortable about violating the social norm of not asking strangers to move seats on a bus. Social norms can influence behavior even when there are no formal rules or consequences in place.

After Michael Studied the Chapter on Social Psychology, He Decided