Large accounting agencies typically have separate departments that deal with households, businesses, and governments. This allows them to better serve the needs of their clients by using _____.
A)matrix departmentalization
B)product departmentalization
C)customer departmentalization
D)geographic departmentalization
E)functional departmentalization

Question

Quizplus · Accepted Answer

Customer departmentalization allows for the organization to separate clients based on their specific needs and tailor their services accordingly. This is particularly useful for larger accounting agencies that deal with a wide range of clients, including households, businesses, and governments. By having separate departments focused on each type of client, the agency can provide more personalized and efficient service. Matrix departmentalization involves combining different types of departmentalization, product departmentalization is based on specific products or services offered, geographic departmentalization groups based on location, and functional departmentalization is based on specialized functions within the organization. While these other types of departmentalization may also be used by accounting agencies, customer departmentalization is the most relevant to the scenario described.

Large Accounting Agencies Typically Have Separate Departments That Deal with Households