According to business professor Fred Luthans, one of the steps to motivating workers with reinforcement theory is "identify" that means:
A) assessing the extent to which an intervention actually changes workers' behavior.
B) singling out critical, observable, performance related behaviors.
C) determining the baseline frequencies of performancerelated behaviors.
D) studying causes and consequences of performance related behaviors.
E) changing organization by using positive and negative reinforcement to increase the frequency of critical behaviors.
Correct Answer:
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