Better Care for Residents, Better Cooperation Between CNAs and Nurses

Better care for residents, better cooperation between CNAs and nurses, and reduced turnover are some of the results of

A) Schooler's survey of residents living in short-term care facilities for information about the quality of their care.
B) effective resident generated group complaints to long-term care facility leaders.
C) certified nurse aides working in nursing homes being provided with training and empowered as a way to deal with environmental stressors.
D) political action committee leaders lobbying elected representatives to enact increases in federal oversite of nursing homes.