The Gerontological Society of America Suggests All of the Following

The Gerontological Society of America suggests all of the following for making visits to long-term care facility residents more pleasant except

A) facing older adults when you speak to them.
B) asking open-ended questions.
C) that the visitor should control the visit to maximize the amount of conversation.
D) concentrating on the older adult's expertise and wisdom by asking for advice on a life problem he or she knows a lot about.