
At the conclusion of the internal analysis,firms must identify their opportunities and threats in resources,capabilities,and core competencies.
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Q21: At Southwest Airlines, the complex interrelationship between
Q22: Costly-to-imitate capabilities are those which other firms
Q24: Capabilities are usually developed separately from specific
Q26: One criterion for a resource or capability
Q28: Older employees are less valuable resources to
Q28: Valuable capabilities allow the firm to exploit
Q30: "Motivating, empowering, and retaining employees" is an
Q34: A company can earn above-average returns only
Q39: Two concerns about outsourcing are the potential
Q40: A firm should outsource only activities where
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