In the airline industry,frequent-flyer programs,ticket kiosks,and e-ticketing are all examples of capabilities that are
But no longer
A)rare; valuable.
B)valuable; rare.
C)socially complex; rare.
D)valuable; causally ambiguous.

Question

Quizplus · Accepted Answer

The capabilities mentioned are valuable as they lead to customer convenience and loyalty, and are also rare as not all airlines may have implemented them. However, with advancements in technology and increasing competition, these capabilities are no longer rare but still remain valuable.

In the Airline Industry,frequent-Flyer Programs,ticket Kiosks,and E-Ticketing Are All Examples