The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called ________.
A) job redesign
B) reengineering
C) process engineering
D) job enlargement

Question

Quizplus · Accepted Answer

B)Reengineering,or business process reengineering,refers to redesigning a business process so that small multidisciplinary self-managing teams complete a task together.This differs from the typical business process which is similar to a relay race where one person completes a step and then passes the task to another person.

The Fundamental Rethinking and Radical Redesign of Business Processes to Achieve