For over 40 years, Golden Creamery has been mixing up fresh, gourmet ice cream for customers. The company originated in Dallas and now boasts stores in 35 states. The business has primarily expanded by selling franchises to qualified candidates. Golden Creamery executives realize that the firm's success depends upon the success of each franchise. In the past, each individual franchise owner determined the best method for screening applicants. However, as the firm grows, Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests. Which of the following best supports the argument that Golden Creamery should use a certified psychologist to develop preemployment tests?
A)Golden Creamery needs to comply with all federal and state laws.
B)Golden Creamery competitors use psychologists for test development.
C)Golden Creamery strives to create a conscientious organizational culture.
D)Golden Creamery needs to ensure that tests are legally and ethically appropriate.

Question

Quizplus · Accepted Answer

D)Using a psychologist to develop and validate tests will help Golden Creamery remain protected both legally and ethically. Firms are not required by law to use a psychologist for test development.

For Over 40 Years, Golden Creamery Has Been Mixing Up