It can be helpful for interviewers to reframe clients' problem statements into positive statements about what clients want, because client problems are intimately linked with client:

Question

Quizplus · Accepted Answer

Client problems are often rooted in their goals or desires that are not being met, which is why reframing their problem statement into a positive statement about what they want can be helpful in understanding their underlying needs and motivations. While client feelings, emotions, attitudes, and cognitions may be related to their problems, they are not necessarily the primary focus of reframing the problem statement.

It Can Be Helpful for Interviewers to Reframe Clients' Problem