When using reflection of feeling, emotional accuracy is your ultimate goal. However, if you miss the emotional target, it's better to miss with a(n) ________________ .

Question

Quizplus · Accepted Answer

If you miss the emotional target, it's better to miss with an understatement rather than an overstatement or confrontation, as those can be invalidating and escalate the situation. A distraction technique may also be unhelpful in this case. Validation, while important, is not the best choice for this particular scenario.

When Using Reflection of Feeling, Emotional Accuracy Is Your Ultimate