In statistical process control (SPC) ,special or assignable causes of variation:
A) are intrinsic to the process and will always be there unless the process is changed.
B) are outside,nonrandom problems such as breakdown of machinery,material variation,or human error.
C) have everything to do with the underlying process and can only be eliminated by changing the process.
D) are of secondary importance in quality control procedures used to detect and eliminate variation.
E) can be present in a process that is fully capable of meeting specifications consistently.
Correct Answer:
Verified
Q1: External failure costs include warranty costs and
Q3: A formal service quality evaluation process:
A)measures the
Q4: Examples of prevention costs include:
A)employee training and
Q5: A six sigma (6σ)approach to quality:
A)means there
Q6: The real costs of quality:
A)tend to rise
Q7: The process capability index (Cp)combines process spread
Q8: The allocation between buyer and seller of
Q9: If a process is stable and predictable:
A)the
Q10: A sampling technique in which every element
Q11: A supplier certification program:
A)adds cost to the
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