CTQ characteristics are associated with which element of the DMAIC Improvement Cycle?

Question

Quizplus · Accepted Answer

CTQ (Critical to Quality) characteristics are associated with the Define stage of the DMAIC Improvement Cycle, as it is in this stage that the project team identifies and defines the problem statement and the key parameters for successful improvement. Identifying CTQs helps to focus on the areas that are most important to the customer, and therefore should be a part of the project scope from the beginning.

CTQ Characteristics Are Associated with Which Element of the DMAIC