Operations aligned with a high-quality strategy may lead to all of the following except:

Question

Quizplus · Accepted Answer

Operations aligned with a high-quality strategy aim to produce products or services that meet or exceed customer expectations, which should lead to a decrease in product returns, not an increase. Selection of high-quality suppliers, use of certifications such as ISO 9000, and implementation of process control and continuous improvement techniques are all typical components of a high-quality strategy.

Operations Aligned with a High-Quality Strategy May Lead to All