The key supply chain process responsible for on-time delivery of goods and services to customers is referred to as?
A) Returns management
B) Order fulfillment
C) Demand management
D) Manufacturing flow management

Question

Quizplus · Accepted Answer

Order fulfillment is the key supply chain process responsible for on-time delivery of goods and services to customers. It involves processes such as inventory management, picking and packing, and transportation management to ensure that customer orders are fulfilled accurately and on time. Returns management deals with the reverse logistics process of returning products from customers, demand management focuses on forecasting and managing customer demand, and manufacturing flow management deals with the operational processes of manufacturing goods.

The Key Supply Chain Process Responsible for On-Time Delivery of Goods