The CNA Approaches the Older Adult in the Long-Term Care

The CNA approaches the older adult in the long-term care facility and says,"Oh,look at your pretty dress.It is all icky with food spots! Come with me,sweetie,we'll put on that special party dress so you will look cute." The CNA is using:

A) instruction for personal hygiene.
B) encouragement for self-care.
C) simplistic "elderspeak."
D) reorientation techniques.