What rating scale would be most appropriate for responding to a survey question that asks, "How well did the product meet your expectations?"
A) A: poor; B: below average; C: average; D: above average; E: excellent
B) A: disagree; B: disagree somewhat; C: agree somewhat; D: agree altogether
C) A: not at all; B: somewhat; C: mostly; D: all
D) A: did not meet expectations; B: met expectations somewhat; C: mostly met expectations; D:met all expectations

Question

Quizplus · Accepted Answer

Option D directly addresses the question's focus on how well the product met expectations, using a scale that precisely measures the degree of fulfillment of those expectations.

What Rating Scale Would Be Most Appropriate for Responding to a Survey