The clinical nurse consultant (CNC) who is the unit manager of a busy emergency department is concerned about burnout in the nursing staff. The CNC has overheard nurses complaining about their job, absenteeism has increased, and the nurses look tired and anxious. What action, planned by the CNC, would best serve to alleviate this burnout?

Question

Quizplus · Accepted Answer

Encouraging the nurses to debrief and try not to be all things to all people would be the best course of action in this situation. Debriefing allows the nurses to express their feelings and experiences to someone who understands and can offer support. It also helps them to process and cope with their work-related stressors. Additionally, trying not to be all things to all people may alleviate some of the burden that the nurses may feel, allowing them to focus on their core responsibilities and preventing burnout. The other options may be beneficial for the overall health and well-being of the nurses, but they may not directly address or alleviate the burnout they are currently experiencing.

The Clinical Nurse Consultant (CNC) Who Is the Unit Manager