A nurse enters a client's room and asks about his level of pain. The client, grimacing, says, "It's fine". Which of the factors of communication is the client struggling with?

Question

Quizplus · Accepted Answer

The factor of communication that the client is struggling with is congruence. The client's facial expression, grimacing, is incongruent with his verbal response, "It's fine," suggesting that he may be experiencing pain despite what he is saying.

A Nurse Enters a Client's Room and Asks About His