During a stay in a hotel, which of the following is NOT a tangible component?
A) The complimentary newspaper
B) The towels
C) The hotel bed
D) The wake up call
E) The room key
Correct Answer:
Verified
Q7: Arrange the following aspects of the customer
Q8: One of the characteristics that makes services
Q9: Soft drinks would be considered as _
Q10: Which of the following is NOT a
Q11: The _ a product or service is
Q13: Which of the following services could be
Q14: A service is any act, performance or
Q15: Which of the following types of value
Q16: Which of the following CANNOT be classified
Q17: The phrase 'customers are asked to buy
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