A motel offers parking facilities for recreational vehicles, a kennel area for pets and a storage facility for excess baggage.These are examples of the:
A) facilitating service element of augmentation
B) enhancing service element of hospitality
C) enhancing service element of safekeeping
D) facilitating service element of hospitality
E) support service element of atmospherics
Correct Answer:
Verified
Q5: Which of the following is NOT a
Q6: The strategy of surrounding the core product
Q7: Supplementary services hold strategic value for a
Q8: Which of the following types of services
Q9: Creating a formal relationship with customers is
Q11: Pricing, delivery, appearance of facilities and personnel,
Q12: The four groups of facilitating services are:
A)information,
Q13: Everything potentially feasible to attract and hold
Q14: An auto repair service has a coffee
Q15: What Levitt called 'the total product concept'
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