If a company focuses on meeting customer needs and maintaining loyalty, the company is typically operating with the ____ objective.
A) Customer service
B) Human talent
C) Innovation
D) Market share
E) Product quality

Question

Quizplus · Accepted Answer

The customer service objective is centered around satisfying the needs and wants of customers and ensuring their loyalty to the company. This involves providing high-quality products and delivering exceptional service to maintain customer satisfaction and retention. By prioritizing customer service, a company can build a strong reputation and increase customer loyalty, which ultimately leads to higher profits and growth.

If a Company Focuses on Meeting Customer Needs and Maintaining