Bake-It, a Spanish bread and biscuits producer, gave out a free batch of cookies to a few customers. These customers were then asked for suggestions to improve the cookies in terms of quality, taste, and variety. Which of the following types of control was implemented by Bake-It?
A) Feedback control
B) Steering control
C) Feedforward control
D) Concurrent control
E) Preliminary control

Question

Quizplus · Accepted Answer

Feedback control involves gathering information after a process has been completed and using that information to make improvements. In this scenario, Bake-It is gathering feedback from customers about their product in order to improve it, making it an example of feedback control.

Bake-It, a Spanish Bread and Biscuits Producer, Gave Out a Free