_____ identifies alternative courses of action to take when things go wrong.
A) Internal benchmarking
B) Contingency planning
C) External benchmarking
D) Goal setting
E) Staff planning

Question

Quizplus · Accepted Answer

Contingency planning identifies alternate courses of action to take when unexpected events or circumstances arise. Internal benchmarking involves comparing an organization's performance to its own previous performance, while external benchmarking involves comparing an organization's performance to that of other similar organizations. Goal setting involves setting specific targets for an organization to achieve, and staff planning involves determining the staffing needs of an organization.

_____ Identifies Alternative Courses of Action to Take When Things