At Infibeam Solutions, the workers under one manager are expected to follow specific timings for their shifts, and the workers under another manager are given the liberty of flexible timings. Which of the following characteristics of a bureaucracy has the company neglected?
A) Clear division of labor
B) Clear hierarchy of authority
C) Unity of direction
D) Careers based on merit
E) Impersonality

Question

Quizplus · Accepted Answer

The characteristic of impersonality is neglected as it is not applied uniformly across the organization. Impersonality means that rules and procedures are applied consistently and without bias, regardless of who the individual is. However, in this case, workers under different managers are treated differently in terms of their work timings.

At Infibeam Solutions, the Workers Under One Manager Are Expected