Applicants for the Baldrige Award for total quality management must submit an application of up to fifty pages that details the processes and results of their activities under seven major categories. Which of the following is one of those categories?
A) DMAIC
B) Customer and market focus
C) Standardization
D) Control
E) Inspection protocols

Question

Quizplus · Accepted Answer

The Baldrige Award criteria includes seven major categories, and one of them is "Customer and market focus." DMAIC, Standardization, Control, and Inspection protocols are not categories in the Baldrige Award criteria.

Applicants for the Baldrige Award for Total Quality Management Must