One of the most important contributors to total quality management has been the introduction of statistical tools to analyze the causes of product defects, an approach called
A)six sigma quality.
B)concurrent engineering.
C)value chain management.
D)just-in-time (JIT).
E)ISO 9001.

Question

Quizplus · Accepted Answer

The approach of using statistical tools to analyze the causes of product defects is known as six sigma quality. This approach has been instrumental in improving quality and reducing defects in manufacturing processes. Concurrent engineering, value chain management, JIT, and ISO 9001 are all related to quality management, but they do not specifically involve the use of statistical tools for defect analysis.

One of the Most Important Contributors to Total Quality Management